OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

(Revolving Fund Account - continued)
*Additional Information Available on the Next Page*

OFFICE OF WORKFORCE RELATIONS
(dollar amounts in thousands)

RESOURCES	FY 1998 Actual	FY 1999 Estimate	FY 2000 Request	FY 2000 Change
Obligations	$35,062	$36,622	$37,478	$856
Full-Time Equivalents	22	27	27	---

DESCRIPTION OF ACTIVITY

Integral to OWR’s efforts to strengthen the Government’s investment in human resources is its work to provide, on a reimbursable basis, training and management assistance to improve human resources management. Factors such as deregulation, downsizing, and an increased emphasis on accountability and results have made it more important than ever to focus on front-end analysis to identify competencies and skills for appropriate training design to carry out agency missions. The Training Management and Assistance (TMA) program provides human resources management interventions that enhance workforce productivity and effectiveness through research, innovation, education, and training. The program is a three-way partnership between OPM, private-sector firms and Federal agencies.

ANNUAL PERFORMANCE GOALS FOR FY 2000
BY STRATEGIC GOAL AND OBJECTIVE

OPM STRATEGIC GOAL IV: DELIVER HIGH-QUALITY, COST-EFFECTIVE HUMAN RESOURCES SERVICES TO FEDERAL AGENCIES, EMPLOYEES, ANNUITANTS AND THE PUBLIC.

FY 2000 Resource Summary:

Obligations (000): $37,478

Full-Time Equivalents: 27

By the year 1999, increase the capacity of OPM’s reimbursable Training and Management Assistance program to provide cost-effective services that enhance human resources effectiveness through a partnership between OPM, Federal agencies, and private sector firms to develop training materials, as well as other performance management, workforce productivity improvement, and business process reengineering applications.. Provide a broad range of high-quality, cost-effective investigative products to Federal agencies.

OWR Goal 15: FY 1999/2000	Assistance is provided to Federal, State and local governments through Training and Management Assistance (TMA) to improve their human resource management and organizational effectiveness.

		Provide enhanced and expanded Training and Management Assistance Programs to agencies in order to support effective agency HRM systems by: effectively managing existing projects. assisting agency customers with new project design and implementation. overseeing contractor workload and performance. improving marketing activities. maintaining positive income-cost ratio by managing costs.

		Workload Measures: Dollar amount of new and added funding for TMA projects increases 5% over FY 1998 levels. Dollar amount of work orders issued for TMA work to be performed increases 3% over FY 1998 levels. Dollar amount of contractor invoices approved for payment increases 3% over FY 1998 levels. In FY 1999, OWR will enhance and expand Training and Management Assistance Programs provided to Federal, State and local governments in order to improve their human resource management and organizational effectiveness.
		Business Well-Being Indicators: Percent of income above contractor invoices maintained at FY 1998 levels. Income minus direct and indirect costs of program operations maintained at FY 1998 levels. A positive retained earnings contribution to OPM's revolving fund is maintained. Number of competitions held to select contractors for performance under TMA task orders increases 5% over FY 1998 levels. OPM worked to sustain revolving fund activity at a high level of client interest in the TMA program as evidenced by $44.9 million received in new and additional project funding during FY 1998. The TMA Program exceeded income targets for FY 1998.
		Customer Satisfaction Measures: Results gained from baseline data gathered and analyzed in FY 1999 from customers and contractors will be used to provide a basis that indicates 50% of problems identified are resolved. In FY 1998, TMA conducted a "Federal track" on learning technology at the 1998 Interactive Multimedia Summer Conference sponsored by the American Society for Training and Development attended by over 800 participants. TMA consummated plans for running the "Federal track" for a multimedia conference to be held in Orlando, Florida, in February 1999. TMA maintained approximately 150 different projects related to supporting Federal agencies’ human resources systems. Key projects included the application of training technology for the Defense Acquisition University, performance support systems for the Federal Deposit Insurance Corporation, and a variety of courseware for the Bureau of the Census in preparation for the year 2000 census.

VERIFICATION AND VALIDATION

Standard accounting methods and tracking software will be used to verify workload measures and validate business well-being indicators (such as percent of income above contractor invoices, number of competitions held, etc.).

During FY 1999, OWR will assess various mechanisms for collecting baseline data and measuring customer/stakeholder satisfaction. Such valid and reliable assessment tools as OPM’s Merit System Principles Questionnaire, the OPM customer satisfaction survey, and participant evaluation forms will be considered in this process.

FY 2000 BUDGET CHANGES:

An increase of $856,000 is estimated to cover the cost of pay raise and inflation.

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To Revolving Fund Account Index

Web Page Created 14 May 1999